Terms of Service

Effective Date: January 7th, 2025

Welcome to https://www.rwgolden.com, the official website of RW Golden LLC (“RW Golden,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by the following Terms of Service (“Terms”), our Privacy Policy, and any additional terms that may apply to specific sections of the Site or to products and services available through the Site.

If you do not agree to these Terms, do not use our website or services.

1. General Overview

RW Golden LLC is a U.S.-based company engaged in the production and sale of ceremonial grade matcha products through both business-to-consumer (B2C) and business-to-business (B2B) channels. Our Site is provided for your commercial or personal use, subject to your acceptance of the Terms herein.

2. Eligibility

By using this Site, you represent that you are at least 18 years of age or have reached the age of majority in your jurisdiction. If you are using the Site on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Use of Website and Content

All content, branding, product descriptions, recipes, trademarks, trade dress, images, videos, and other intellectual property on the Site are owned by RW Golden LLC or its licensors and may not be copied, distributed, modified, or used without prior written consent.

You may not use this Site or its content:

• For unlawful or fraudulent purposes.
• To impersonate RW Golden or its affiliates.
• To harvest data or engage in data scraping.
• In a way that disrupts our services or business operations.

4. Orders, Payment, and Fulfillment

We reserve the right to accept or decline any order at our sole discretion. Orders placed through the Site are subject to availability and acceptance. All prices are listed in U.S. Dollars unless otherwise stated.

We accept secure payment via major credit cards and payment processors. By submitting payment, you warrant that you are authorized to use the selected payment method.

We are not responsible for delays or errors caused by third-party shipping carriers or incomplete/incorrect customer information.

5. Business Partnerships and Joint Ventures

RW Golden LLC may enter into partnerships or joint ventures with third-party entities (“Partners”) for marketing, distribution, co-branding, licensing, manufacturing, or other business activities. These arrangements may involve shared branding, revenue sharing, or co-ownership of jointly developed products or intellectual property.

Customers and wholesale clients acknowledge that certain products or services offered through our Site may be developed or fulfilled by a Partner entity operating under a legal agreement with RW Golden LLC.

RW Golden LLC is not liable for actions taken independently by Partner companies unless such actions are directly governed by a binding contract under RW Golden’s control. Any Partner trademarks, names, or logos appearing on the Site are the property of their respective owners.

6. Wholesale and Commercial Clients (B2B)

For B2B partners, additional agreements may govern bulk orders, pricing, delivery timelines, resale restrictions, branding, and private label production. All commercial purchases are subject to final approval and may require credit checks or reseller certifications.

RW Golden LLC reserves the right to revoke wholesale access at any time for violation of these Terms or misuse of proprietary assets.